Privacy Policy
We respect and protect your privacy. We do not sell, rent, or share any portion of our customer mailing list to third parties.
All orders placed via this website require a credit card. Upon submitting an order, all credit card numbers are transmitted via secure and encrypted methods to keep you personal information safe. Credit card information is used to verify that the purchaser is at least 21 years of age or older. This information is also fully encrypted.
Security Policy
For your security, our web-based ordering process utilizes the most up to date Secure Socket Layer (SSL) technology. The software ensures that all sales transaction information is transferred safely via encrypted methods.
Product Satisfaction
We stand behind every wine we make. As wine is a natural product that results from hungry little organisms consuming grape sugar, things do occasionally go awry. If for any reason you are dissatisfied with your order, please contact us at 707-226-8320 or via email at info@hendrywines.com.
Shipping Policy
Please note: Wines may be sold and delivered only to persons who are at least 21 years old. In placing your order, you represent to us that you are at least 21 years old and that the person to whom your wine will be delivered is at least 21 years old. The person accepting delivery will be required to show an ID proving that he or she is at least 21 years old. Consignee is responsible for any reshipment charges for undeliverable packages. Please be sure that the address information you provide is accurate and that there will be someone there to receive the package.
By placing an order you authorize us to act on your behalf to engage a common carrier to deliver your order. Orders are taxed (which may include a tax on the shipping charge) in accordance with state laws. Orders are processed as quickly as possible upon receipt, but may take up to 3 business days to process. Credit card authorization and verification must be received prior to processing. You will be notified and provided with a tracking number at the email address you provide when your order ships.
Weather conditions (heat or cold) may delay shipments until more favorable conditions exist. To protect wine from potential damage in winter and summer, we recommend 2nd day air. If you have concerns about weather conditions or wish to arrange for specific timing of your order, please call us at (707) 226-8320 or email us at info@hendrywines.com.
We determine the most efficient shipping carrier for your order. The carriers that may be used are: United Parcel Service (UPS) or FedEx. Sorry, but we are unable to ship orders using your personal UPS or FedEx account number. Please be aware that Federal Express and UPS deliveries occur Monday through Friday only, excluding holidays.
We can ship DIRECTLY to the following states: AK, AZ, CA, CT, CO, DC, DE, GA, HI, ID, IA, IL, IN, FL, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, RI, SC, SD, TN, TX, VA WA, WI, WY Individual state bottle limits will apply, please contact us for details: (707) 226-8320
No direct shipping is permitted to AL, AR, MA, MD, PA or UT, WV.
